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Dave Taylor
Dave Taylor has been involved with the online world since 1980 and is recognized globally as an expert on both technical and business issues. He has been published over a thousand times, launched four Internet-related startup companies, has written twenty business and technical books and holds both an MBA and MS Ed. He's a columnist for the Boulder Daily Camera and Linux Journal and frequently appears in other publications both online and in print. Additionally, Dave maintains four weblogs: The Business Blog at Intuitive.com, Ask Dave Taylor, Dave On Film, and GoFatherhood. Based in beautiful Boulder, Colorado, Dave is an award-winning speaker, sought after conference and workshop participant and frequent guest on radio and podcast programs, as well as active member of his community and busy single father to three children.

Another reason why Amazon.com's the online retailer to beat

How's this for an example of why it's safe to pre-order products at e-retail powerhouse Amazon.com?


You saved $1.12 with Amazon.com's Pre-order Price Guarantee!

The price of the item(s) decreased after you ordered them, and we gave you the lowest price.

The following title(s) decreased in price:

City of Fallen Angels (Mortal Instruments, Book 4)
Price on order date: $11.79
Price charged at shipping: $10.78
Lowest price before release date: $10.67
Amount to be refunded: $0.11
Quantity: 1
Total Savings: $1.12

You will receive an additional e-mail when this refund is processed.


Amazing. No worries about comparison shopping, no anxiety about waiting until the book is released to see if it's going to be cheaper elsewhere, just a completely automated system that ensures customers get the best possible deal, even after they've placed their order.

Kudos to Amazon.com, again.

Imagine if your cellphone bill worked this way, btw...

Posted by Dave Taylor at April 8, 2011 12:12 PM

Comments

They also refund tax (collected in advance) if they find out the country they are sending to doesn't collect tax.

Their return policy is excellent. Customer service is great.

I just can't see any other company giving customers such assurance and good feeling.

Posted by: parka on April 8, 2011 9:13 PM

My brother only shops with Amazon if it is possible and he tells us about it all the time. He says that if they ship him the wrong order they have let him keep the wrong order and then also send him the correct order. He loves Amazon and raves about them all the time. I wasn't aware of the above until now. I might have to try it out. They sound even more amazing.

Posted by: Marie on April 19, 2011 8:07 AM

For me the best part about Amazon is I can shop online. I no longer have to walk through the crowded crazy stores.

Posted by: Adam on June 9, 2012 2:31 PM
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