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Dave Taylor
Dave Taylor has been involved with the online world since 1980 and is recognized globally as an expert on both technical and business issues. He has been published over a thousand times, launched four Internet-related startup companies, has written twenty business and technical books and holds both an MBA and MS Ed. He's a columnist for the Boulder Daily Camera and Linux Journal and frequently appears in other publications both online and in print. Additionally, Dave maintains four weblogs: The Business Blog at Intuitive.com, Ask Dave Taylor, Dave On Film, and GoFatherhood. Based in beautiful Boulder, Colorado, Dave is an award-winning speaker, sought after conference and workshop participant and frequent guest on radio and podcast programs, as well as active member of his community and busy single father to three children.

Email for business? Get a real domain!

hotmail sign inI had a company repair and rebuild a bunch of windows in my new house last week and just got a nice followup email from them about the job and how to maintain the new windows so that there are no warping issues or clogged weatherstrips, etc.

What struck me about the message, however, was that the return email address was

      account name @comcast.net

Yeah. A business that, I'm guessing, is clearing over $200,000/yr and their digital identity is tied to their ISP. If Comcast changes its account name structure, or they forget to pay their hosting bill, then what? Their email address is dead.

I see this all the time with companies sending email from @aol.com or @gmail.com. What amazes me, though, is when I see a consultant, contractor or other professional send me an email from @hotmail.com.

Here's my Monday morning tip for y'all as a result: If you have a business, get a domain, then use that as your email address. Even if you don't want to have a Web page, which I guess is not a critical problem, having your email come from a free public email hosting service? Not so professional after all...

Posted by Dave Taylor at May 23, 2011 10:26 AM

Comments

Couldn't agree more. A business without a business email just looks out of place. We make the same recommendation at boulder computer repair whenever that same thing crops up. You can't look respectable as a business with a comcast.net address. It's worthless.

Posted by: MyNewITGuys on November 19, 2011 7:23 PM

Some people may not have realized it but having an e-mail address for one's business would add to its professionalism and respectability. Thank you for this article.

Kelly

Posted by: Ardham Kelly on March 16, 2012 5:57 AM
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