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Dave Taylor
Dave Taylor has been involved with the Internet since 1980 and is widely recognized as an expert on both technical and business issues. He has been published over a thousand times, launched four Internet-related startup companies, has written twenty business and technical books and holds both an MBA and MS Ed. Dave maintains four weblogs: The Business Blog at Intuitive.com, Ask Dave Taylor, Dave On Film, and Attachment Parenting Blog. Dave is an award-winning speaker, sought after conference and workshop participant and frequent guest on radio and podcast programs.

Homage to the smart folk at Google Calendar

We all tend to spend much of our time criticizing technology, and picking on vendors, be they large or small. Heck, my most recent post on this blog addresses how Google Mail / Google Toolbar tracks which links you click on in your email messages.

Nonetheless, it's nice to occasionally be delighted by smart little features that a company has added to its product without any fanfare, something that just makes sense, just works, and makes you smile.

Tonight this moment of delight was brought to me by the Google Calendar team, of all thing, when I opened up my calendar in my browser, having altered the timezone on my computer clock to reflect that I wasn't in my home timezone (Mountain time) but rather in Pacific time.

Here's what it said:

Google Calendar: Change Timezone?

It may not seem like much, but the attention to detail that is demonstrated in this simple feature is delightful and why Google, like Apple before it, is winning in its market. It's not about spending more, it's not even about being faster, it's about paying attention to the gestalt of the user experience.

Great job, Google Calendar team!

Posted by Dave Taylor at January 6, 2009 10:23 PM

Comments

"...gestalt of the user experience." Amen! It's what I spend my days trying to stay on top of!

Posted by: Ariane Goodwin, Ed.D. on January 6, 2009 10:54 PM
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