You may visit the Intuitive Surgical website without telling us who you are or revealing any information that would identify you to us. However, you may choose to provide Intuitive Surgical with information, including personally identifying information (such as your name, street or email address, phone number, or similar information) in many different ways. For example, you may contact us about questions you may have about our products and/or procedures, register to receive notices regarding Intuitive Surgical products or services, or use our “Find a da Vinci Surgeon” tool. To protect your safety, you should not provide Intuitive Surgical with any personal information that is not specifically requested, such as your personal medical history. We will use the information you provide to provide our services to you, to communicate with you, or to further personalize your experience on our site. Personal identifying information is used only for our legitimate business interests, including complying with applicable laws and regulations; to protect or exercise our legal rights or defend against legal claims; to protect the operation of our websites and other properties. We may share your personal information with our affiliates, business partners, service providers, actual or potential acquirers, and other limited and carefully screened third parties. We may also provide aggregate statistics about our customers, sales, online traffic patterns and related information to reputable third parties, but we will use commercially reasonable efforts to ensure that these statistics will not include any protected medical information or information that could be used to identify you.
Automatic data collection and cookies
We automatically collect certain information to help us understand how you use our website. For example, each time you visit, we may automatically collect your IP address, browser type, browser, browser language and computer type, access time and date, the web page from which you came, and the web page(s) you access during your visit as well as other web server log files. This data is collected, in particular, to protect and enhance the website’s operation.
Third party web beacons
We use third-party web beacons from Google and GetClicky to help analyze where visitors go and what they do while visiting our website., Google and GetClicky may also use anonymous information about your visits to this and other websites to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and/or would like to know your choices about not having this information used, please visit the individual sites: Google and GetClicky.
We have implemented reasonable measures to help protect information you submit to us from loss, misuse, or unauthorized access or disclosure. Unfortunately, no data transmission over the Internet is certain to be 100% secure. As a result, while we strive to protect this information, we cannot guarantee its security.
We understand the need to protect children's privacy online (we define "children" as minors younger than 13 years of age). We do not knowingly collect or use any personal information from children. We do not knowingly allow children to register with us, order our products, communicate with us, or to use any of our online services. If you are a parent or guardian of a child and you become aware that he or she has provided us with personally identifying information without your consent, you should contact us at email@example.com. If we become aware that a child has provided us with personally identifying information, we will delete this information from our records.
You may, at any time, remove your personal identifying information from our current customer database. If you have submitted personal identifying information to Intuitive Surgical, and you wish to have it removed from our records, please email us at firstname.lastname@example.org. Because we back up our databases regularly, we may retain archival copies of information you have requested that we remove until these backups are overwritten, but we will not make further use of this information. Note that we will retain any information you submit to us if we are required by law to do so.
By using this website, you agree not to disrupt or intercept our electronic information posted on this website or on any of our servers. You also agree not to attempt to circumvent any security features of our website, and to abide by all applicable, local, state, federal and international laws.