Intuitive Ecosystem | Surgical Program Optimization

Managing and optimizing multispecialty service lines requires a programmatic approach. Our support and analytics allow you to benefit from real-time, on demand support, as well as from data-driven insights that provide a full view of your organization’s program performance. The result is global 99.9%+ system uptime, 99.9% procedure completion, and a holistic, hands-on, human approach to help you maintain and grow your program.

Explore the Intuitive Ecosystem’s program optimization

Robotic access enablement

Expand access with system consulting, evidence-backed indications, and flexible financial models.

Flexible acquisition models

Reduce financial barriers to adopting robotic-assisted surgery and empower service lines to deliver cutting-edge care to more patients while managing institutional financial goals.

Supply chain continuity

Our resilient supply chain enables a safe and reliable experience. Instruments and accessories orders are typically shipped within one business day. We uphold the highest standards of business conduct and expect the same from our suppliers, who are considered an extension of our business.

Global access, value and economics research

Reduce financial barriers to adopting robotic-assisted surgery and empower your service lines to bring cutting-edge care to more patients while managing your financial goals.

Clinical evidence generation

Evidence generation highlights the value of Intuitive's technology, supporting evidence-based decision-making and demonstrating its value relevance to patients, physicians, healthcare providers, societies, payors, policymakers, and other key stakeholders.

Environmental, social, and governance

Pursue responsible growth of robotic service lines with Intuitive's commitment to managing environmental impact, optimizing resource use, and supporting healthcare efficiency.

Access management consulting

Expand patient access, enhance planning, and increase care team satisfaction with Intuitive technology by effectively managing and optimizing system utilization.

Workflow and growth implementation

Drive growth through strategy alignment, referral building, workflow improvement, and education.

Designated clinical and consulting teams

Ensure Intuitive technology supports your program goals with dedicated teams that provide a systematic approach to managing and expanding robotic service lines—from clinical and operational support to reducing total cost of care, and delivering performance benchmarking and analytics.

New and continuous process implementation

Enhance your robotics service line’s efficiency, quality, and effectiveness by implementing standardized processes and training strategies that can help improve non-operative and operative efficiencies, reduce variability, and increase predictability.

Efficiency optimization

Standardize processes, optimize resources, and expand access to help reduce the total cost of care. Integrate data-driven decisions, continuous process improvements, and best practices aligned with your organization’s strategic goals.

Program expansion

Expand your program by identifying high-impact referrals and opportunities, creating a strategic outreach plan for primary care physicians, and educating patients on robotic MIS benefits while connecting them to your specialists through our physician locator.

System reliability excellence

Minimize disruptions to your OR with Intuitive’s service offerings, enabling a global system uptime of 99.9%* and procedure completion rates of 99.9%*.

Comprehensive care plans

Protect your investment and maximize long-term value with Care Plans designed for quality, dependability, and safety–supporting sustained robotic program success.

Experienced service teams

Trusted, experienced teams ensure system reliability, maximize uptime, and support OR readiness—empowering your hospitals to maintain throughput, protect long-term investments, and help deliver safe, effective care for every patient.

Product performance monitoring

Maximize system uptime, minimize disruptions, and keep your robotics program running smoothly with proactive and real-time monitoring—so you can focus on delivering minimally invasive care to more patients.

PNG_Medium-LS_Services_Genesis_Consultant_BlockSched_102022

Program performance analytics

Use MACA, Genesis, and clinical and operational insights to help guide decisions to improve outcomes systemwide.

Consulting and benchmarking

Enable fact-based decision-making for hospital leaders and operators to maximize the ROI of robotic service lines. Our consulting services help hospitals assess opportunities, weigh effort versus benefit, develop models based on best practices, and allocate resources for hospital improvements.

On-demand reports

My Intuitive Customer Portal delivers on-demand comprehensive program performance data so you can uncover system and inventory trends, monitor operational goals, and optimize asset utilization.

Kathleen Kracht, RN

Director, Surgical Services, Sharp HealthCare

“The value of the Intuitive Ecosystem, for me, is to optimize my robotic surgery programs.That value is incredible. When we look at robotics and how we can achieve superior patient outcomes and reduce lengths of stay, one of the key components is operationalizing the program in the operating room.”

Disclosures and important safety information

Important safety information

Testimonials are based on unique experiences from current customers.

For product intended use and/or indications for use, risks, cautions, and warnings and full prescribing information, refer to the associated user manual(s) or visit https://manuals.intuitivesurgical.com/market.

For summary of the risks associated with bronchoscopy and surgery refer to www.intuitive.com/safety. Individual outcomes may depend on a number of factors, including but not limited to patient characteristics, disease characteristics, and/or surgeon experience.

Intuitive Ecosystem: Program Optimization